BVSc MANZCVS DipECVS
Registered Specialist in Small Animal Surgery & Director
Karl hails from the South Waikato and completed his veterinary degree at Massey University. His specialty training was undertaken at the University of Sydney following which he achieved his Diploma from the European College of Veterinary Surgeons. Karl returned to New Zealand in 2016 to establish Animal Referral Centre.
Karl performs a wide range of specialist surgical procedures, but has a particular interest in minimally invasive techniques. Using these techniques allows Karl to minimise pain and discomfort whilst achieving the best possible outcome for each of his patients.
Outside of work, Karl enjoys mountain biking, food and wine and is a pathological Chiefs supporter.
BVSc (dist) MANZCVS DACVIM
Registered Specialist in Small Animal Internal Medicine
Sarah was born and bred in the Waikato, but has strong family ties to the UK. Following completion of her veterinary degree at Massey University, she worked in general small animal practice and then travelled to the UK to complete a year long rotating in internship at Davies Veterinary Specialists. Not able to keep away from NZ, she returned to do her specialty training at Massey University.
Sarah loves the problem solving nature of internal medicine. Her primary goal is to ensure her patients are getting the best possible care while also having good quality of life.
Outside of work, Sarah enjoys the outdoors, working out at the gym and spending quality time with beloved feline Orlando.
BVSc (dist) MANZCVS FANZCVS
Registered Specialist in Small Animal Internal Medicine
Ryan completed his veterinary degree at Massey University. Ryan worked for two years in general practice in Whangarei after graduation. He then undertook a residency in small animal medicine in Auckland, becoming a Fellow of the Australian and New Zealand College of Veterinary Scientists.
Ryan lives with his lovely wife, and his cat Indie (who he thinks may be the best cat ever). Outside of work, Ryan enjoys cycling, running, music and anything involving the outdoors.
BVSc MVetMed(dist) DACVIM (Cardiology) MRCVS
Referral Clinician - Cardiology (ACVIM Specialist)
Joon received his veterinary degree from Massey University in 2013. Soon after graduation, he became passionate about veterinary cardiology and pursued postgraduate cardiology training in Australia and the UK. Joon completed both a Masters in Veterinary Medicine and a 3-year cardiology residency at the Royal Veterinary College, University of London in 2020. During his residency, Joon spent some time at the paediatric cardiology facility of University of London for comparative cardiology. Joon has run a dedicated cardiology referral service at ARC since August 2020.
Joon is passionate about every aspect of veterinary cardiology but is particularly interested in feline cardiomyopathy, interventional cardiology and congestive heart failure management. He aims to provide state of the art care while prioritising the quality of life of pets with heart disease.
Outside work, Joon enjoys spending time with his slightly overgrown cat, hiking and fishing.
Registered Specialist in Veterinary Radiology
Angela is a Veterinary Radiology specialist that trained as a biochemist at Old Dominion University (USA), working as a cellular biologist at UCLA School of Medicine for 5 years. This was followed by vet school, obtaining a DVM from the University of California, Davis graduating in 1999. In 2000 she began a 4 year radiology residency at UC Davis obtaining her diplomate status in the American College of Veterinary Radiologists in 2003. She was clinical faculty at UC Davis for 8 months prior to emigrating to New Zealand and teaching at Massey University for 9 years.
Angela lives on a small animal rescue farm with her family. Her goal is to benefit as many patients, clients and veterinarians as possible during her career.
DVM DACVIM (SAIM)
Registered Specialist - Small Animal Internal Medicine
Jessica is originally from Washington, DC and received Bachelor's degrees in Psychology and Animal & Poultry Sciences from Virginia Tech before graduating from the Virginia-Maryland College of Veterinary Medicine. From there she moved to Atlanta, Georgia for herinternship and then up to Detroit, Michigan for her residency and to start her post-residency career. She particularly enjoys hepatic, gastrointestinal, and autoimmune disease and the diagnostic aspects of Internal Medicine as well as interventional radiology including tracheal and urethral stenting.
Jessica's partner's work with the US America's Cup sailing team brought them to New Zealand, and she is very much enjoying exploring the food, wine, and spectacular natural beauty of the country! She did bring her cat, Fivian, to Auckland and she is settling in well herself!
BVetMED DACVIM (SAIM) MRCVS
Registered Specialist - Small Animal Medicine
Laura graduated from The Royal Veterinary College, London in 2009. After some time in general practice and an internship at Davies Vet Specialists in the UK she made the move to New Zealand. She spent the first 6 months here in general practice in Auckland before heading to Massey University. There she completed first an internship, and then a 3 year residency in small animal internal medicine, which she loved! She passed her specialist examinations in 2019 and since then has spent time working at a private referral hospital in the UK as well as some more time at the wonderful Massey University, before moving back to Auckland.
Laura is passionate about all aspects of internal medicine and particularly enjoys caring for geriatric patients. Her main goal is to provide the best possible care to every single one of her patients, treating them as she would want her pets to be treated. She looks forward to meeting you and your pets!
Outside of work Laura has one elderly cat and has recently adopted three kittens that she bottle fed for the SPCA from two and a half weeks old, and then couldn't give back!
DVM PhD DipACVR
Referral Clinician - Radiology (ACVR Specialist)
Dr. Pollard attended the University of Washington in Seattle for her undergraduate work and Washington State University for her Doctorate of Veterinary Medicine. She then moved to New York for a 1-year general rotating internship at the Animal Medical Center. Dr. Pollard moved to Davis, CA in 1997 to complete the 4-year residency in Diagnostic Imaging at the University of California, Davis.
She then completed a Ph.D. in Comparative Pathology and began as an Assistant Professor of Diagnostic Imaging at UC Davis in April 2005. Dr. Pollard was voted ‘favorite teacher’ at the UC Davis School of Veterinary Medicine several times during her 15 years of teaching. Dr. Pollard has served as a member of the American College of Veterinary Radiology (ACVR) exam committee and as the ACVR president.
Dr. Pollard is now a Professor Emerita having recently retired from UC Davis and is now a radiologist working with Southern Veterinary Imaging in Nelson, New Zealand. She has a clinical interest in small animal ultrasound and dynamic imaging techniques such as contrast fluoroscopy for the diagnosis of swallowing disorders.
During her free time, Rachel enjoys spending time with her husband Kal, 2 children (Ty and Hunter) and 2 (poorly behaved) dogs, Zeus and Venus.
BSc BVMS (dist) MRCVS DECVIM - Oncology
Referral Clinician - Oncology (European Specialist)
Patrick graduated from Murdoch University in Western Australia in 2014. He completed an internship in Auckland in 2015 before moving to the UK for further training. He completed a combined residency and Masters in Small Animal Oncology at the University of Glasgow from 2017-2021. After passing his specialist exams in 2021 he moved back to Auckland with his kiwi wife, Diana, and their Glaswegian street cat, Teddy.
Patrick has a particular focus on maximising quality of life in pets with cancer, however is passionate about all aspects of veterinary oncology. He completed a Masters in canine lymphoma subtyping and has a keen interest in diagnosing and managing lymphoma in cats and dogs. Outside of work Patrick enjoys hiking and exploring everything New Zealand has to offer.
DVN BVMS DACVECC
Referral Clinician - Emergency & Critical Care (ACVECC Specialist)
Ìde qualified as a veterinary nurse from University College – Dublin in 2004. Following this she worked as a GP veterinary nurse at UCD, and as head veterinary nurse from 2005 – 2010. Ìde then completed her veterinary degree at the University of Glasgow, then completed a rotating internship followed by an ECC internship in the UK. Following that, Ìde completed a residency in ECC at the University of Melbourne, and became a board certified specialist in ECC in 2020. She then stayed on as a lecturer at the University of Melbourne before emigrating to New Zealand in 2021 to join ARC.
BVSc Grad Cert SA Ultrasound
Resident in Diagnostic Imaging
Gordon started out his training with a Vet tech diploma from Singapore, then moved to New Zealand for veterinary school. He graduated from Massey University with a BVSc in 2018.
Gordon started a rotating internship at ARC in December 2018. Prior to starting his veterinary career, he had always had a strong interest in imaging. Gordon stayed on for an additional intern year at ARC focusing on diagnostic imaging and is now a resident in diagnostic imaging, working towards specialisation.
Outside of work, Gordon enjoys cooking, going to the gym, meeting friends for a feed and exploring New Zealand.
Veterinary Intern - Internal Medicine & Emergency
Kelsey grew up in Levin and developed her love of animals during school holidays spent at her grandparents' farm. She then moved to Palmerston North to study veterinary science and decided that as much as she likes cows, small animal practice is where her heart lies.
Kelsey was offered an internship at ARC starting in 2019 and moved to Auckland with her partner Alex. She enjoyed her initial year working with our lovely and highly skilled team so much that she decided to stay on in an internal medicine/emergency specific internship. Kelsey loves working through challenging cases and is looking to eventually specialise in small animal internal medicine.
In her spare time, Kelsey enjoys exploring all the beaches that Auckland has to offer, tending to her ever-growing plant collection and getting lost in a good book.
Doris obtained her veterinary degree from Massey University in 2020. She grew up in NZ, so not surprisingly, her weekends are filled with exploring the wilderness with her dog alongside. Capturing it all through a lens, singing, and playing the piano are also favourite pastimes.
Doris is currently completing a rotating internship at ARC and is hoping to specialise in diagnostic imaging in the future. She is enjoying working with the amazing support team and specialists at ARC.
Miranda grew up on the North Shore of Auckland and has recently returned home after completing her veterinary degree at Massey University.
Being a vet was a childhood dream of Miranda's that just never died down. Her interests are in internal medicine, neurology, and diagnostic imaging. She feels extremely privileged to be undertaking her internship at ARC with such supportive team members and a progressive, multi-disciplinary specialist team.
Outside of work, you’ll find Miranda at the gym, running/hiking, travelling (when able), or staying home all day with a good book or an acoustic guitar.
Anne grew up in a city just outside Chicago, Illinois. She earned an undergraduate degree majoring in Biological Sciences and minoring in Chemistry from Northern Illinois University with an athletic scholarship to play for the women's soccer team. From there, Anne completed her Doctorate of Veterinary Medicine at the University of Illinois. Anne’s clinical externship experiences were mostly at zoo and wildlife facilities including Brookfield Zoo (Chicago), Memphis Zoo (Tennessee), Clinic for the Rehabilitation of Wildlife (Florida), and Fossil Rim Wildlife Center (Texas).
Following graduation, Anne completed a one-year small animal rotating internship at Veterinary Specialists and Emergency Services in Rochester, NY and then a one-year avian and exotics internship at Gulf Coast Veterinary Specialists in Houston, Texas. These experiences have helped her become comfortable with a variety of species and disease processes. Anne first moved to New Zealand in July, 2017 to indulge her love of hiking and camping with easy access to mountains, forests, and the beach.
BSc (Hons) BVSc MVM MANZCVS
Head Emergency Veterinarian
Xanthe graduated in 2006 and started her emergency vet career in a part time role whilst working in general practice. After the earthquakes in Christchurch, she moved to Australia and completed a rotating internship covering , internal medicine, diagnostic imaging and emergency medicine. She spent the following six years in university practice as an emergency veterinarian, and enjoyed being involved in training future veterinarians. Xanthe has continued this interest in training through involvement with the Australian and NZ College of Veterinary Scientists at membership level.
Xanthe completed her Masters of Veterinary Medicine in 2012 and has continued to study to expand her knowledge. She loves working in emergency medicine. It is challenging but often very rewarding.
Outside of work Xanthe has been involved with the NZ Army with a short stint in the Territorial Forces after graduation. She also enjoys running with her two dogs, Crossfit and cuddles with her Burmese cats.
Lorna graduated from the University of Bristol in 2015 and recently moved to New Zealand, joining the ARC team in April 2019. She worked both in general practice and emergency clinics along with doing veterinary volunteer work overseas.
In her spare time Lorna likes to go hiking, running, horse riding and eat good food! Lorna has a passion for emergency medicine, and is also currently working towards her feline medicine membership examinations.
Alice grew up in the UK and graduated in 2018 from the Royal Veterinary College. She moved to New Zealand after finishing at university. She initially started in mixed animal practice then moved to small animal practice in Auckland.
Alice joined our team in April 2020 due to a growing interest in working in the field of small animal emergency medicine.
Outside of work, Alice loves to surf, do CrossFit and explore the local beaches. She has a cat, Pepper, that she handraised from a tiny kitten.
Hayley is originally from the North Shore and graduated from Massey in 2006. She started off in mixed practice just up the road in Dairy Flat but found that companion animals were her true passion after a few years. She moved to the UK with her husband to work in 2010 and really loved it there, especially enjoying the overseas travel opportunities - visiting over 45 countries!
Hayley returned to NZ in 2016 after the birth of her first child and now works part time also juggling family life, a renovation project and a lifestyle block with sheep and chickens. She enjoys the challenge of emergency medicine and feeling like she is continuously learning with the amazing and supportive team here at ARC.
Angeline was born and raised right here on the North Shore. After finishing her veterinary degree at Massey University, she worked in mixed practice down in the Waikato, before returning back home to Auckland to work at ARC in 2018
Angeline's love for travel soon resulted in a stint of working in the UK in emergency practice. She was caught up in all the UK/Europe COVID drama and spent a good part of 2020 locked down in France.
Angeline returned home in January this year and is feeling very thankful to now be back in NZ and back here at ARC!
Angeline is passionate about emergency medicine and is enrolled in a Masters degree with Massey University.
Outside of work, Angeline loves being outdoors, hiking, horse riding or doing yoga. She also won't say no to a good wine and a cheese plate!
BSc (Zoology) MusB (Classical Performance) BVSc
Caitlin originally grew up in Auckland but initially moved to Dunedin to study at Otago university. As soon as she completed her studies she moved to Palmerston North for veterinary school. Caitlin graduated at the end of 2019 and then stayed at Massey an extra year to do a rotating internship focusing on emergency & critical care. Outside of working she enjoys spending time outdoors and playing music.
Pat is originally from Western Australia and came to NZ to work and explore 3 years ago. Pat initially started off as a mixed practice vet but decided to focus solely on companion animals. After working in the South Island for several years, Pat joined the ARC team as a full time emergency vet at the end of 2020. Outside of work, Pat spends her time doing yoga, tramping, and eating yummy food.
Susan is originally from Scotland and earned her veterinary degree from the University of Glasgow graduating in 1999. Susan initially worked in a mixed equine and small animal practice but soon moved to a fully small animal role in the beautiful pennine hills in West Yorkshire England where she spent nearly 9 years before emigrating with her partner to New Zealand in 2009.
Susan travelled extensively around NZ for 3 months after emigrating before settling down to normal life again in Auckland working in both small animal general practice and in emergency clinics. In 2018 the arrival of daughter Emily meant a change in working life routines and Susan joined the ARC team as a part time emergency veterinarian in September 2020.
Outside of work life is fairly busy with family, Pip the cat and some backyard chickens (Rita, Barney and Little Blue) but when possible she enjoys getting out on the water on a paddle board and continuing to see more of New Zealand on camping trips.
Human Resource & Operations Manager
Rachel is a Wellingtonian and grew up with a love of animals, forcing her parents to allow her to keep almost every pet allowable in an urban area during her childhood. She completed her veterinary degree at Massey University in 2008. She went on to complete a year-long rotating internship at Massey University including on-the-job teaching responsibilities, successfully attain Membership of the Australian and New Zealand College of Veterinary Scientists through examination in Small Animal Medicine, and work in numerous small animal clinics throughout New Zealand. She has also been employed in various non-clinical roles within the veterinary industry such as pharmaceutical work and has experience with the New Zealand Veterinary Association and the Veterinary Council of New Zealand.
Rachel is passionate about high quality care for companion animals, and creating sustainable workplaces for veterinary professionals and paraprofessionals.
Outside of work, Rachel lives with her husband Ryan, precocious chatty toddler Isabel and two spoiled cats Indie and Winston. She loves reading, cross stitching, walking outdoors and lazing at the beach.
BVSc(dist) DVSc DACVIM (SAIM)
Managing Director & Registered Specialist in Internal Medicine
Fiona is a proud Aucklander and completed her veterinary degree at Massey University. Her specialty training was completed at the University of Guelph in Canada. Her thesis involved research into hypercoagulability (blood clotting problems) in dogs with Cushing's syndrome.
After finishing her postgraduate study in 2012, Fiona spent several years working in specialist veterinary practices in Sydney and Melbourne. She returned to NZ with the vision of creating a world class veterinary hospital on Auckland’s North Shore and is one of the founding partners of Animal Referral Centre. Although Fiona is a registered veterinary specialist and a familiar face to many of our clients and referring vets, her time is mostly spent in the background now, ensuring that ARC runs smoothly.
When not working Fiona enjoys spending time with her family, including a rambunctious Boxer dog called Stanley.