How to refer

If you have a patient that you feel would benefit from referral, please complete and submit the form below. One of our friendly receptionists will then call your client to schedule an appointment at ARC.

Referring veterinarians can obtain a price guide by emailing Cost estimates can also be provided over the phone.

Telemedicine options

ARC is happy to provide complimentary advice for referring vets via phone or email. There is no charge for a brief phone call or email to discuss 1 or 2 questions about a patient. We will answer urgent questions as soon as we can; please allow up to 2-3 business days for us to respond to non-urgent requests.

For patients requiring more in depth assistance:

  • Our internal medicine specialists can provide a full case review, phone consultation of up to 30 minutes with referring vet and an email summary of recommendations. The cost for the phone consult is $225 billed to the requesting veterinary practice. Please use the medicine referral form for these requests and specify that a phone consult is requested. We will then contact your clinic to arrange a date and time that is mutually suitable.
  • Our radiologist can provide x-ray reporting for $132 billed to the requesting practice. Please use the outpatient imaging referral form for these requests and upload the images to Keystone.

Referral form

To refer to the Animal Referral Centre please fill in and submit the relevant form below.

COVID-19 Alert Level 1 Announcement: ARC is open 24/7 for business as usual.
We are working to keep the waiting room as clear as possible, but clients who would like to wait outside or in their car are welcome to do so. We ask that you avoid entering our clinic if you are unwell; if so please call us to discuss the best way of ensuring your pet still receives care.