ARC Services - Dog Clinic

ARC Services - Dog Clinic

ARC is equipped with cutting edge technology and our veterinarians can offer gold standard diagnostics and treatment. However, if individual circumstances do not permit this, we are happy to formulate an alternative plan so that the best possible outcome can be achieved for every dog.

Patients who require hospitalisation have round-the-clock care provided by a team of emergency veterinarians and nurses. This allows critically ill dogs and those recovering from to receive optimum care and pain relief. ARC has separate wards for cats and dogs, to minimise any stress associated with hospitalisation.

Internal Medicine

Dr Sarah Hill, Dr Ryan Cattin, Dr Jessica Romine, Dr Laura Thornton and Dr Fiona Park are all registered specialists in canine and feline internal medicine. Together they form the largest collective of small animal internal medicine specialists in New Zealand providing an unsurpassed level of care for animals with complex medical problems. They treat a broad range of problems such as gastrointestinal disease (including liver, pancreas and bowel disease), cancer, respiratory disease, endocrine problems (such as diabetes and thyroid disease), kidney disease and immunologic disease.

Our specialists work closely with your local veterinarian to provide the highest standard of care for your pet. They receive referrals for patients that are acutely ill as well as those with chronic or ongoing problems. They are able to use their expertise combined with diagnostic tools such endoscopy, abdominal ultrasound, echocardiography, CT and MRI, to investigate the cause of a pet’s illness and to offer the best possible advice on treatment options.


Our registered specialist surgeons have expertise in all areas of canine orthopaedic, oncologic, neurologic and soft tissue surgery. We use minimally invasive surgical techniques (key-hole) whenever possible so that patient discomfort and healing times are reduced.

Commonly treated conditions and diseases in dogs include:

  • Trauma such as fractures and dislocations
  • Cruciate disease – TPLO, TTO, TTA, Tightrope
  • Developmental diseases such as OCD, elbow dysplasia and hip dysplasia
  • Spinal cord problems such as IVDD (“slipped disk”) and "Wobblers disease"
  • Liver and biliary disease including portosystemic shunts
  • Gastrointestinal disease
  • Many forms of cancer


Cancer Care

Our oncologist, Dr Patrick Smith (European specialist in Oncology) has extensive experience in the treatment of cancer in dogs, including:

  • Round cell tumours such as lymphoma, mast cell tumours
  • Cancers of bone and soft tissues such as osteosarcoma, haemangiosarcoma
  • Tumours of the respiratory system such as nasal tumours, lung tumours
  • Cancers of organs such as liver tumours, adrenal gland tumours, bladder tumours

If your dog has been diagnosed with cancer, we will take time to discuss the various treatment options with you. Often a multidisciplinary approach, where different specialists work as a team, is beneficial. Treatment may involve surgery, chemotherapy, immunotherapy, radiation therapy or a combination of modalities. Generally, dogs have an excellent quality of life during cancer treatment, with few experiencing any side effects.

Diagnostic Imaging

Diagnostic imaging is vital for the identification, characterization and staging of canine disease. ARC is very well equipped with on-site:

  • Computed tomography (CT)
  • Ultrasound
  • Digital x-ray
  • Fluoroscopy (video x-ray)
  • Endoscopy 

The 64 slice Siemens SOMATOM go.Up CT scanner CT at ARC allows faster studies with consequently less movement artifact. This means that images are crisper and the identification of subtle abnormalities is easier. Interpretation by a specialist veterinary radiologist maximises the information gained through such diagnostic studies.

ARC has a partnership with a local human radiology clinic allowing our patients to access off site MRI with rapid digital transfer of images for interpretation by our specialist team.

Our diagnostic imaging specialists, Dr Angela Hartman and Dr Rachel Pollard, works onsite at ARC on Wednesdays and Thursdays. At other times Angela and Rachel provide remote imaging interpretation services for our ARC veterinarians and to other veterinarians throughout New Zealand.



Dr Joon Seo is a veterinary cardiologist (ACVIM Specialist), trained at the prestigious Royal Veterinary College, University of London. He was trained to treat all species but focuses on cats and dogs at the Animal Referral Centre. His main role involves the diagnosis and management of various heart conditions in animals.

Joon currently provides consults and outpatient assessment on Monday, Tuesday and Friday. During other times, he works closely with our Emergency vets and Internal Medicine specialists to help provide a 24/7 service for cardiac cases.

Animal Referral Centre offers a full range of referral cardiac services including echocardiography, electrocardiography (ECG), Holter monitoring (24 hour or 7 days), pacemaker implantation, transvenous closure of patent ductus arteriosus (PDA) and pulmonic balloon valvuloplasty.


Hydrotherapy is the use of water to improve healing, function, stability and strength.  Using the properties of water within a controlled environment, your therapist can customise treatments for your dog's rehabilitation and wellbeing.

At ARC we use a Hydro Physio underwater treadmill for dynamic and static aquatic therapy.  The water is heated to between 28-32˚C providing thermal therapeutic benefits that help your dog to relax, ease muscle tension, reduce joint inflammation and increases blood and oxygen flow. Find out more


ARC is open 24 hours per day, 7 days per week, 365 days per year. If your dog is injured or unwell and you are unable to get an appointment with your usual vet, we can help. We care for dogs who need a high level of monitoring, diagnostics, and intensive care and take referrals from veterinarians throughout Auckland and beyond for dogs needing this level of care.

Our emergency veterinarians are not specialists, but work out of the same hospital, with the same equipment as our specialists. Our emergency and specialty teams collaborate throughout the day to ensure that the highest possible standard of care is provided to all dogs presented to ARC.


What to expect

For referral/specialist appointments:

The initial appointment will involve a comprehensive consultation to help us fully evaluate your dog, plan any further diagnostic testing, provide recommendations for treatment and expected outcomes. We schedule long consultations so there is plenty of time to answer all of your questions. We provide an estimate of costs for any recommended diagnostics or treatment. 

For emergency admissionsInformation for emergencies

What about breakfast?
If possible, please do not give your dog breakfast on the day of their appointment. If they are under 3 months of age or have diabetes, please call ARC or your referring veterinarian for instructions. Water should always be available.

How can I pay?

ARC accepts cash, EFTPOS, Mastercard and VISA. We also accept direct credit if proof of transfer can be provided. Payment is due at the time of consultation. For hospitalised patients we request a 50% deposit at admission and payment of the balance at discharge. Payment plans are available through Petfunders (pre-approval required). Click here to apply.


  • To allow appropriate social distancing, we are allowing ONE person per pet to enter the hospital.
  • Please wear a mask when entering the hospital.
  • We are currently experiencing a high demand for emergency care. Please call us so we can explain current triage processes and wait times.